- January 26th, 2015
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Some days I am amazed by this great age of technology we live in. Every day I see new uses of technology to improve upon the way a task was done and increase efficiency saving precious time to be spent later for the important things like family. Other days, I wonder why we are so lazy.
I recently bought two new effects pedals and neither one came with a manual. That's fine, a lot of companies are doing that you might say. Another argument could be made for “going green” and saving money on packaging so it can be put back into product development. All fantastic points that I completely agree with. But here's my concern, both pedals came with sticker (which I appreciate) and one came with a promotion product poster. What really concerned me is that the pedal with just the sticker in the box was sealed in an anti-static bag with a warning that the device may me sensitive to static electricity. While I understand wanting to reduce costs, a “quick start” guide would be helpful. Even something that just outlines basic connections/settings and them point to the website for more features and the manual.
Typically I don't read the manual included with my effects pedals, but both of these pedal were more advanced that your average fuzz pedal, and one even had an app that worked in conjunction with the pedal, but zero explanation on how to use it out of the box. What prompted this post was the fact that when I did get to the website to download the manual, the manual was just a boring PDF of what used to be included in the box. And that is just lazy. If you are not going to include the manual and you want me to hunt it down on your website, why not make the effort worth it? The internet is a pretty dynamic place for media. Why is there not an interactive manual? There are some sound demos on one page, manuals listed on another, but nothing together in one place.
The pedal market in general needs an overall on presentation. Think about your last trip to a guitar shop. Where were the pedals? Under a glass counter covered by other displays, knick knacks and cluttered paperwork? Because that is where most stores keep them. Only two stores come to mind when I think about ones that make it easy to shop for pedals, Sloan's Guitar Emporium in Butler, PA and Rock and Roll Vintage in Chicago, Il. Both store are crazy serious about guitar tones and are dedicated to having in not just the standard pedals, but curate their selection to cater to more unique sounds and tastes. I hope more stores start to follow their lead.
More importantly back to my original rant and point, I really hope more manufacturers start putting the time into using the internet to really enhance and showcase what their products can do.